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[New report] Boutique Fitness As Personal Lifestyle Ecosystem

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This research paper examines how fitness brands are engaging their consumers’ larger lifestyle needs with innovative services and experiences, primarily through personalization, convenience and community-centric offerings. By integrating mobile apps, artificial intelligence and sensor-enabled technologies into the core fitness experience, as well as offering support outside of the gym, brands are cultivating a holistic fitness and wellness-oriented experience for customers. As a result, these brands are transforming themselves from fitness providers to holistic lifestyle partners.

This report outlines key trends and best-in-class strategies that fitness brands are leveraging to not only meet their user’s wellness goals, but integrate themselves into consumers’ lifestyle routines. Alongside this trends-framework, PSFK has gathered research around the following areas: consumer insights, industry landscape, competitive landscape, two industry expert interviews, as well as providing strategic recommendations.

Published November 2018 #ai #artificial-intelligence #equinox #fitness #hyper-personalization #live-streaming #mobile-apps #nike #papers #premium #social-fitness #spa #wellness

Top DTC Brands Ranked On PSFK Retail Innovation Tracker

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This data, gathered via PSFK's Innovation Tracker survey, analyzes today's top direct-to-consumer brands and the strategies that help them succeed

Retail Leaders From Saks, Walmart And More On The Importance Of Vertical Integration And Multi-Tier Distribution

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The rise of DTC retail has created a dramatic shift in B2C strategies and practices, allowing brands like Kroger to maintain control of every aspect of how they market and sell the products

Interview: Aaron Levant’s NTWRK Uses Shoppable Video Content To Connect With A New Generation Of Consumers

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With shoppable programming dedicated to gaming, music, sports, and more, Aaron Levant hopes NTWRK can become a kind of QVC concept for Generation Z

Interview: How Clinch Uses Creative Technology To Offer An Omnichannel Advertising Solution

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Clinch CEO, Oz Etzioni, tells PSFK how he delivers a higher return on investment with personalized, responsive and social media-integrated advertising campaigns

Retail Leaders From Nike, Nordstrom And More On Building Responsive Brands

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PSFK collected quotes from top-level executives on how to drive brand success by maintaining a continuous dialogue with consumers and responding in accordance with their desires

How Brands Like Gap Automate Supply Chains For Greater Efficiency

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To keep up with vertically integrated competitors in the DTC space, established brands from Walmart to Kroger are re-evaluating supply chain technology and implementing automation to cut costs and better use employee time

Interview: How A Virtual Design Platform Helps Retailers Create Human-Focused Store Experiences

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In an interview with design platform The Wild, PSFK learned about how the company is enabling real-time virtual collaboration among designers, helping them craft customized, immersive store experiences informed by retailers' data

How Warby Parker Is Innovating Across The CX Cycle

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As detailed in PSFK's Future of Retail 2019 report, here's how eyewear company Warby Parker is reimagining the consumer experience, driving sales and remaining a top DTC brand by owning all elements of the retail life cycle

Interview: Shopping Platform MASSE Lets Friends Share Product Recommendations

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To help consumers wade through the overabundance of items available online and avoid unreliable reviews, MASSE is enabling social commerce between friends and family to share and recommend products

Interview: How An Online Gift Registry Helps Connect The Betrothed With Charity

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In an interview with PSFK, Beth Helmstetter, founder of charitable online gift registry The Good Beginning, discusses why couples are increasingly looking for more altruistic ways to celebrate their nuptials, and how her service helps design them a seamless portal for event-based donation

Retail Leaders From Away, Rent The Runway And More On Understanding The Customer

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As consumers' relationships with brands move beyond the transactional, retailers find it increasingly important to integrate meaningfully into their customer's lifestyle

Ketel One Botanical Offers WeWork Members a Wellness Haven for Relaxation

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The coworking space teamed up with a design studio to create an oasis for members to enjoy meditation, yoga, naps and more, and featured products from KetelOne's recent Botanicals line, aimed at a generation of wellness-focused consumers

How Brands Like Rise by We Are Creating Holistic Wellness-Focused Fitness Studios

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As consumers look to more holistic views on health, retailers are responding by enabling wellness recovery and fitness services that address both the physical and mental all in one setting

[New report] Last-Mile Delivery Debrief

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Thanks to the rise of e-commerce players like Amazon, consumers now expect that all retailers, both online or offline, will meet baseline levels of speed and service when it comes to last-mile delivery, and retailers are struggling to keep up. This need for personalized delivery and fast shipping places enormous pressure on the rigidity of supply chain flow. High-tech dreams of drones that can bring goods anywhere or autonomous delivery pods may arise in a not-to-distant future, but today, retailers need to reroute their supply chain to be lean, agile and responsive to consumer shopping behavior. PSFK’s Last-Mile Delivery Debrief explores how innovative brands and retailers are eliminating time-consuming supply chain hierarchies, consolidating communication and inventory across channels and leveraging data-enabled technologies, to not only deliver more quickly, but also empower consumers with more flexible options and tailored service. Published November 2018 #debriefs #delivery #delivery-logistics #featured #fulfillment #inventory #logistics #member-research #product-pickup #retail #shipping #supply-chain

Interview: How Heyday Puts The Human Touch Into Skincare

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Adam Ross and Michael Pollak, founders of growing skincare and facial shop mini-chain Heyday, discuss their focus on making expert-led, personalized skincare available to all

How Brands Like Best Buy Offer Education And Expertise At Every Stage Of The Shopping Experience

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Retailers are driving value with consumers by offering them personalized guidance and information at every touchpoint, from the pre-purchase, decision-making stage all the way to post-purchase support

PSFK Retail Conference Preview: How A Women’s Apparel Brand Taps The Power Of Community

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Before taking the stage at PSFK's upcoming Future of Retail Conference on January 16, Lively CEO and founder Michelle Cordiero explains how the women's apparel company is marshaling the power of community to build a brand that is consumer-centric, data-driven and focused on maintaining a dialogue with its audience

Interview: Neighborhood Goods Is Building A Different Kind Of Department Store For Millennials

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Prioritizing community and storytelling over markdowns and sales per square foot, Neighborhood Goods has set out to disrupt retail in Plano, Texas

PSFK’s Guide To Anytime, Anywhere Fulfillment: The Last-Mile Delivery Debrief

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Our newest debrief shows how brands and companies can reroute their supply chain to be lean, agile and responsive to consumer delivery expectations
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